// The live document
Every quote goes out as a live page your customer opens on their phone. They can ask about any line right there — and you know the second they do. Here's both sides of it, running for real.
01
Tap a line on the quote and ask about it — the way a customer would at nine at night, when they're deciding.
02
The question hits the contractor's phone the second it's asked. Not buried in an email thread, not lost in texts — attached to the line it's about.
03
Switch seats. The reply is already written in his voice, from what Echelon knows about the job. He reads it and taps send.
↑ Play both sides. Ask (or say yes) as the homeowner — then switch to the owner's seat, where it already landed.
// Why it matters
A PDF tells you nothing. You don't know if it was opened, whether the price was the problem, or whether they had one question that stopped them cold. So you either chase everyone or chase no one.
A live proposal answers all three. You see the open, you get the question while they're still deciding, and when it goes quiet Echelon writes the follow-up in your voice and waits for your tap.
How the follow-ups work →