Reviews · $29/mo standalone · free in Pro
More 5-star reviews. Zero awkward asking.
Every closed invoice triggers a smart review request. 5-star goes to Google. Anything lower goes to private feedback. Your rating climbs while you stay on the truck.
Start free trial — no cardHow it works.
Job closed. Stars come in. No follow-up.
Invoice sent. Job closed.
The second an invoice goes out, Echelon queues a review request. No manual follow-up. No remembering. No awkward asking-in-person.
Customer rates the experience.
They tap a star. SMS or email — whichever they replied to a quote on. Takes 6 seconds. No login required.
Smart routing protects your rating.
5-star? Goes straight to your Google review form, one tap. 1-4 star? Private feedback to you only. Your public score stays clean while you fix what went wrong.
Why routing matters.
One 1-star review tanks your average.
Most homeowners filter contractors by star count. 4.7 average gets the call. 4.2 doesn't. One angry customer leaving a public 1-star can move you from one bucket to the other. Smart routing keeps that from happening — you still see the complaint, you just see it in private first.
Without routing
“Frustrated customer left a 2-star on Google. Now it's permanent.”
You didn't know they were upset. You found out from Google. So did everyone else.
What you get.
Reviews, in six pieces.
Auto-trigger on invoice sent.
No separate workflow. The act of sending an invoice (which you're already doing) fires the review request. Zero manual work.
SMS preferred, email fallback.
Texts get 5x the response rate of email. We try SMS first via your Twilio number, fall back to email via Resend.
Google Business Profile deep link.
5-star reviewers land on your Google review form pre-loaded — they just type their note and hit publish. Highest possible conversion.
Private feedback for low stars.
1-4 star reviews go to a private form. You see the complaint, can respond personally, fix it before it becomes a public 1-star.
Per-customer dedupe.
One review request per invoice — even if you re-send the invoice, the customer won't get spammed with duplicate requests.
Live dashboard.
See every review request: sent, opened, rated, routed. Stars over time. Public rating trend. One screen, no spreadsheet.
Pricing.
$29 standalone — or free in Pro.
Reviews standalone
Just Reviews. Send requests manually or auto-trigger them from your own invoice tool via webhook.
Get Reviews standalonePro (Reviews + Catch + Quote Builder)
Reviews + Catch + Quote Builder, all triggered from one workflow. Standalone = $117, Pro saves $18/mo.
Start free trial — Pro